Hotel Majapahit Surabaya - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 1,206 reviews

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Description

Hotel extras

  • Exceptional character mixing classical colonial architecture.

  • Close to business district, malls and convention centers.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

Our accommodation(s)

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Hotel location

Hotel Majapahit Surabaya - Handwritten Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,206 reviews

TripAdvisor Rating  4.5/5  1,468 reviews

Certificate of excellence 2023

Place

TripAdvisor rating 5.0/5

Ira I TripAdvisor review

Amazing place to stay, we had a great night and amazing food. Super clean as well, besides the historical story, this place is just something you should try. Surabaya is amazing. I can't get away from this amazing experience. We love it here.

Wonderful Stay

Customer review rating 5.0/5

C K. Couples - Confirmed reviews ALL

Had a great experience - first rate service and enjoyed the old charm of the well kept premise and facilities. Well located with plenty of eating and coffee joints, and a big mall within a 5 min walk.

Dear Ch K., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. your comments are highly appreciated, we will definitely keep the points you've raised in mind especially on cleanliness. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun, General Manager.

Excellent Hotel

Customer review rating 5.0/5

Paul &. M. Couples - Confirmed reviews ALL

The room we were allocated was perfect nice lounge bedroom and bathroom. The staff go out of their way to help and make your stay special. The hotel has all the facilities you need, swimming pool, good restaurant and spa. They have maintained the charm of the hotel. The gardens are nice a peaceful.

Dear Paul and M., Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that both of you have enjoyed everything from the moment of your arrival to departure day. It is such a delight knowing that you have something to remember from this hotel I have taken the liberty of sharing your kind words with the team, they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you. Very Best Regards, Kahar Salamun General Manager

Perfect location; perfect establishment

Customer review rating 4.5/5

Philippe Families - Confirmed reviews ALL

It is not my first time in that place. My pleasure is still the same. When here, you travel in the past. Room was great, massage really good. -Comment for the breakfast: not enough choice for the fresh fruits (no mango for instance...) -Comment for the pub: too bad the pool table has been removed. Otherwise great

Dear Philippe M., Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that both of you have enjoyed everything from the moment of your arrival to departure day. It is such a delight knowing that you have something to remember from this hotel. Your feedback is truly appreciated and we are working on improvement for our buffet breakfast, while for the pool table at the pub, for your information, it's never been removed since forever, we even have renew the cover last year. I have taken the liberty of sharing your kind words with the team, they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you. Very Best Regards, Kahar Salamun, General Manager.

Fantastic stay

TripAdvisor rating 5.0/5

Voyage17207438748 TripAdvisor review

We have been travelling for nearly 6 months, so we thought we would treat ourselves to a bit of luxury. When we arrived, we were upgraded to a suite. Which was superb, lounge, bedroom, bathroom with shower and bath. All of the staff were fantastic and went out of their way to make our stay enjoyable. The hotel still retains its old charm and is very peaceful, with very beautiful maintained gardens. All the amenities, restaurants, pool, spa are first class. Would have liked to of spent more time there. Paul & Mary

Dear Paul and Mary, Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that both of you have enjoyed everything from the moment of your arrival to departure day. It is such a delight knowing that you have something to remember from this hotel I have taken the liberty of sharing your kind words with the team, they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you. Very Best Regards, Kahar Salamun General Manager

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Other web-users rate our hotel

  • 414 reviews 9.3/10 Location
  • 751 reviews 8/10 Room
  • 834 reviews 9.2/10 Service
  • 6 reviews 9.3/10 WiFi
  • 524 reviews 8.4/10 Amenities
  • 504 reviews 8.6/10 Vibe
  • 341 reviews 8.6/10 Comfort
  • 339 reviews 8.9/10 Breakfast

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