Hotel Majapahit Surabaya - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 1,198 reviews

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Description

Hotel extras

  • Exceptional character mixing classical colonial architecture.

  • Close to business district, malls and convention centers.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

Our accommodation(s)

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Hotel location

Hotel Majapahit Surabaya - Handwritten Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,198 reviews

TripAdvisor Rating  4.5/5  1,462 reviews

Certificate of excellence 2023

Classic with Touch of Modernism

TripAdvisor rating 5.0/5

Garimahdi A TripAdvisor review

Maximum comfort with touch of magnificent piece of history in Surabaya from 1910. Lots of historical pieces are maintained well. Gorgeous Dutch vibe garden which I enjoyed very much. Majapahit Hotel is a blast from the past and definitely will come back!

Excellent hotel

Customer review rating 5.0/5

John Solo - Confirmed reviews ALL

Superb hotel with very friendly staff. A lovely experience staying at this very historic hotel. Breakfast was excellent, lots of choice. Nice pool area (although some renovations were taking place). The staff at the pool were very friendly and chatty.

Well located

Customer review rating 3.5/5

Rhonda Couples - Confirmed reviews ALL

Lovely grand hotel, very close to massive upmarket shopping mall

Dear OCallaghan L., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please accept our sincere apologies and your comments are extremely valuable to us. It is unfortunate to know that we fell short on this occasion. I sincerely hope that we could restore your confidence in us again. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Kahar Salamun, General Manager.

A heritage hotel with great hospitality employees

TripAdvisor rating 5.0/5

smlim TripAdvisor review

A very good hotel with beautiful garden and warm personality hotel staff. We arrived early after a tiring trip to Mount Bromo and Bella at the reception counter was kind enough to allow us an early check in for a much needed rest. Pak Banu who is a hotel porter gave us good advices on where to buy souvenirs in Surabaya. Another young lady working at the reception counter was also very helpful but I didn't get her name. The hotel has a nostalgic feel and is a heritage building, yet is equipped with the modern amenities. The breakfast is very good and serves the traditional Indonesian herbal drink jamu which is very rare in a hotel. The location is right in the city centre and is in close proximity to most of the attractions. We thoroughly enjoyed our stay and will definitely come back to Hotel Majapahit when we visit Surabaya again.

Hotel with the best service, jam packed history, and calm ambience.

TripAdvisor rating 5.0/5

Victoria A TripAdvisor review

This hotel has been in my bucket list for years. I absolutely enjoyed my stay here, this hotel has the best service, including the room and staff. Will 100% come back here in the future when I’m back in Surabaya for its service, history, and ambience!

Dear Victoriaa, Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that you have enjoyed everything from the moment of your arrival to departure day. It is such a delight knowing that you have something to remember from this hotel I have taken the liberty of sharing your kind words with the team, they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you. Very Best Regards, Kahar Salamun General Manager

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Other web-users rate our hotel

  • 413 reviews 9.3/10 Location
  • 745 reviews 7.9/10 Room
  • 834 reviews 9.1/10 Service
  • 6 reviews 9.3/10 WiFi
  • 522 reviews 8.4/10 Amenities
  • 504 reviews 8.7/10 Vibe
  • 342 reviews 8.6/10 Comfort
  • 338 reviews 9/10 Breakfast

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